CAN I GET A REFUND?
Yes- we offer refunds up until January 24, 2024. No refunds will be processed after that date.
DO YOU OFFER DESIGNATED DRIVER TICKETS?
Thank you for thinking responsibly and, YES, we offer designated driver tickets as an add-on ticket. In order to purchase a DD ticket, you must be accompanied by someone with a VIP or GA ticket
DO I HAVE TO BE AT LEAST 21 YEARS OF AGE?
Yes. By law, everyone must be 21 years or older to attend this event. Children, toddlers, and babies are not allowed inside the festival grounds.
HOW MANY SAMPLES DO I GET?
Your ticket includes all of your samples, there is no cap on the amount of samples you can receive. All pours will be 2oz.
ARE CHILDREN ALLOWED?
Unfortunately no. Children are NOT permitted within the festival space, this includes any Designated Drivers. Everyone who enters the event must be 21 years or older.
ARE PETS ALLOWED?
Unfortunately pets are not allowed. Service animals are welcome.
WHEN IS LAST POUR?
Serving will stop 10 minutes prior to the event's conclusion.
I LOST MY ID, WHAT OTHER DOCUMENTATION IS ACCEPTABLE PROOF OF AGE?
If you cannot locate your driver's license, other forms of acceptable proof of age include your passport or other state issued ID.
WHAT IS THE EVENT CANCELLATION POLICY?
All ticket purchasers will be alerted via the e-mail provided at the time of purchase when an event is cancelled or rescheduled. Cancelled events will be fully refunded. For rescheduled events, if you are unable to make the new date then a full refund will be entitled. All refunds for those unable to make the rescheduled date must be requested prior to the original event date.
HOW WOULD I GET MY BAND TO PLAY AT YOUR EVENT?
We typically book our musical entertainment at least 6 months prior to the event. If the event is further out than 6 months, please email general details including pricing to
info@americaontap.com WHEN DOES THE BAND START PLAYING?
The band will start playing when the doors open.